Catastrophic events can create multiple challenges for insurance carriers. At Miller Claims Services, our years of experience handling catastrophes has prepared us for any catastrophic event. Our company maintains a database of specialized adjusters and managers specifically chosen for their industry knowledge and claim handling expertise. We pride ourselves on being nimble and able to create customizable solutions. What drives our success are our abilities to:

• Conduct an induction at the on-set of every catastrophe event to ensure adjusters comply with clients’ claim handling guidelines.
• Complete open and closed file reviews on all deployed adjusters to guarantee prompt and quality claim handling.
• Co-adjust losses with an adjuster and trainer to ensure quality file handling.

We are able to handle catastrophes that include but not limited to damage caused by:

• Hurricanes             • Hailstorms      • Earthquakes
• Tornados               • Ice Damming  • Floods
• Sewer Back-ups    • Smoke            • Wildfires

Let us put our years of experience, integrity, and quality service to work for you.

We offer more than just another choice in environmental claim handling. Beyond providing knowledgeable adjusters, we offer insight and alternative solutions to our clients by combining our cumulative knowledge gained from handling some of nation’s largest environmental catastrophes.   

Our goal has always been “customer service and preparedness,” words we adhere to continuously.

We offer a comprehensive suite of services designed to assist our clients across the business cycle – from proactive risk management to the ability to respond rapidly to unexpected events and dynamic environments.

We will arrive professionally prepared with the safest, most effective and efficient solution to each task under all conditions. We work daily in our industry and respond 24 hours a day to the needs of each client.

Our team remains steadfast in our attention to detail while aligning ourselves with the goals of our clients.

When national or local catastrophes occur, they dominate the news and leave branch personnel short staffed. In addition to catastrophic events, claims managers often juggle personnel shortages created by spikes in claim volume, staff reductions, vacation time, sick, or medical leave. We have the scalability and dedicated solution to meet your needs. In your time of need, it is important that you receive continued customer service. We have licensed claim adjusters throughout the country who can assist remotely, from a local office, or regional office to service your needs.

Daily Claims services include:

• Call Center/Claim Intake
• Desk Adjusters
• Field Inspections
• File Examiners

We understand the challenges that insurers face when writing a new business. At Miller Claims Services, we can help simplify these challenges. Our trained professionals will complete a thorough inspection of the interior and exterior of your home or business under consideration for underwriting coverage. We utilize thermal imaging inside the home to detect any potential hidden water leaks. For the exterior, our DJI Phantom 3 drones provide our clients with 4K images of all four elevations, rooftops, and most other hard to reach areas on the property.

Services included:

• Whole House Inspection
• Roof Inspection
• Thermal Imaging
• Exterior Inspection
• Foundation Inspection
• General Property Overview
• Tailored Report for Each Risk